Shipping and Delivery

Shipping and Delivery Policy - DK Fast Delivery

1. Order Processing:

• Orders are processed promptly upon receipt.
• Customers will receive an order confirmation email with details of their purchase and delivery information.

2. Delivery Services:

• DK Fast Delivery provides delivery services for food, groceries, e-commerce items, pharmacy products, and parcels.
• We offer standard and express delivery options, with varying delivery times and costs.
• Customers can choose their preferred delivery option during the checkout process.

3. Delivery Areas:

• We currently serve Runnisaidpur and are constantly expanding our coverage to serve more customers.

4. Delivery Timeframes:

• Delivery times may vary based on the type of product and the delivery location.
• Estimated delivery times will be provided to customers during the checkout process.
• DK Fast Delivery strives to meet the specified delivery times, but unforeseen circumstances may cause delays.

5. Delivery Charges:

• Delivery charges are calculated based on the delivery location, type of product, and the chosen delivery option.
• Customers can view the applicable delivery charges before confirming their order during the checkout process.

6. Tracking Orders:

• Customers can track the status of their orders in real-time through our website or mobile app.
• Tracking information, including the delivery route and estimated arrival time, will be provided.

7. Delivery Confirmation:

• Customers will receive a confirmation notification once their order has been successfully delivered.
• If a customer is unavailable at the delivery address, our delivery personnel will attempt to contact the customer to arrange an alternative delivery time.

8. Delivery Issues:

• In the event of delivery issues, such as damaged items or missing deliveries, customers are encouraged to contact our customer support team immediately.
• We will investigate and resolve any reported issues in a timely manner.

9. Refunds and Returns:

• Refund and return policies vary based on the type of product. Please refer to our Refund and Return Policy for detailed information.

10. Contact Information:

• For any inquiries regarding shipping and delivery, customers can contact us at customer support .

Note: DK Fast Delivery reserves the right to update or modify this shipping and delivery policy at any time. Customers are encouraged to review this policy periodically for any changes.